{"id":5885,"date":"2025-05-14T13:53:15","date_gmt":"2025-05-14T13:53:15","guid":{"rendered":"https:\/\/www.be-bookable.com\/?p=5885"},"modified":"2026-09-22T21:54:33","modified_gmt":"2026-09-22T21:54:33","slug":"kunden-e-mails","status":"publish","type":"post","link":"https:\/\/www.be-bookable.com\/de\/merkmale\/kunden-e-mails\/","title":{"rendered":"Kunden-E-Mails"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5885\" class=\"elementor elementor-5885\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f66274c e-flex e-con-boxed e-con e-parent\" data-id=\"f66274c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ee5748 elementor-widget elementor-widget-text-editor\" data-id=\"8ee5748\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customer emails keep your renters informed at every stage of the booking process. From confirmation messages to return reminders, these automated emails help you stay professional and responsive without needing to write each message manually. It\u2019s a simple way to save time and reduce confusion.<\/p>\n<h2>Why this feature matters<\/h2>\n<ul>\n<li>Save time by automating order confirmations, updates, and reminders.<\/li>\n<li>Keep communication clear, customers know what to expect and when.<\/li>\n<li>Reduce support requests by answering common questions up front.<\/li>\n<li>Customize messages to reflect your brand, tone, and policies.<\/li>\n<\/ul>\n<h2>How Be\u2011Bookable solves it<\/h2>\n<ul>\n<li>Manage all customer-facing emails from a single dashboard.<\/li>\n<li>Edit subject lines and message content to match your business style and instructions.<\/li>\n<li>Emails are sent automatically whenever an order&#8217;s status changes, like Pending, Awaiting Delivery, At Customer, or Returned, plus a Quote email you can send manually from any order.<\/li>\n<li>No setup delays: changes go live instantly and apply to all future bookings.<\/li>\n<\/ul>\n<h2>Real\u2011world use cases<\/h2>\n<ul>\n<li>Party rental: Send a clear pickup guide and checklist after booking is confirmed.<\/li>\n<li>Tool rental: Include safety tips and usage instructions in the booking confirmation email.<\/li>\n<li>Vehicle rental: Set automated reminders for return time and location one day before the rental ends.<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.be-bookable.com\/sign-up\/\"><strong data-start=\"434\" data-end=\"482\" data-is-last-node=\"\">Start setting up your customer emails today<\/strong><\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6f68a1 elementor-pagination-type-fraction elementor-skin-carousel elementor-arrows-yes elementor-pagination-position-outside elementor-widget elementor-widget-media-carousel\" data-id=\"d6f68a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;effect&quot;:&quot;fade&quot;,&quot;pagination&quot;:&quot;fraction&quot;,&quot;skin&quot;:&quot;carousel&quot;,&quot;show_arrows&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"media-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.be-bookable.com\/wp-content\/uploads\/2025\/05\/Customer-email-overview.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"d6f68a1\" data-elementor-lightbox-title=\"Customer email overview\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTg4OSwidXJsIjoiaHR0cHM6XC9cL3d3dy5iZS1ib29rYWJsZS5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA1XC9DdXN0b21lci1lbWFpbC1vdmVydmlldy5wbmciLCJzbGlkZXNob3ciOiJkNmY2OGExIn0%3D\">\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"Customer email overview\" style=\"background-image: url(&#039;https:\/\/www.be-bookable.com\/wp-content\/uploads\/2025\/05\/Customer-email-overview.png&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.be-bookable.com\/wp-content\/uploads\/2025\/05\/Customer-email-edit-example.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"d6f68a1\" data-elementor-lightbox-title=\"Customer email edit example\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTg5MCwidXJsIjoiaHR0cHM6XC9cL3d3dy5iZS1ib29rYWJsZS5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA1XC9DdXN0b21lci1lbWFpbC1lZGl0LWV4YW1wbGUucG5nIiwic2xpZGVzaG93IjoiZDZmNjhhMSJ9\">\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"Customer email edit example\" style=\"background-image: url(&#039;https:\/\/www.be-bookable.com\/wp-content\/uploads\/2025\/05\/Customer-email-edit-example.png&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29033c32 e-con-full e-flex e-con e-parent\" data-id=\"29033c32\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9139be8 elementor-widget elementor-widget-heading\" data-id=\"9139be8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1743bed elementor-widget elementor-widget-n-accordion\" data-id=\"1743bed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;expanded&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2430\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2430\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I change the content of the emails? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2430\" class=\"elementor-element elementor-element-4d3e4852 e-con-full e-flex e-con e-child\" data-id=\"4d3e4852\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-403cce4c elementor-widget elementor-widget-text-editor\" data-id=\"403cce4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"190\" data-end=\"379\">Yes. You can fully customize both the subject line and body text for each customer email to reflect your tone of voice, branding, and policies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2431\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2431\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When are emails sent? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2431\" class=\"elementor-element elementor-element-523bf6e9 e-con-full e-flex e-con e-child\" data-id=\"523bf6e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3256b29b elementor-widget elementor-widget-text-editor\" data-id=\"3256b29b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Each order-status email is triggered automatically when an order reaches that status, like Pending, Awaiting Delivery, or Returned. The Quote email is different: you send that manually from an order whenever you want.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2432\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2432\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I use multiple languages? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2432\" class=\"elementor-element elementor-element-563d34b3 e-con-full e-flex e-con e-child\" data-id=\"563d34b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-350b118b elementor-widget elementor-widget-text-editor\" data-id=\"350b118b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"856\" data-end=\"1072\">Currently, each email supports one language per message. If you serve customers in multiple languages, you can include translations in the message content.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I change the content of the emails?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. You can fully customize both the subject line and body text for each customer email to reflect your tone of voice, branding, and policies.\"}},{\"@type\":\"Question\",\"name\":\"When are emails sent?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Each order-status email is triggered automatically when an order reaches that status, like Pending, Awaiting Delivery, or Returned. The Quote email is different: you send that manually from an order whenever you want.\"}},{\"@type\":\"Question\",\"name\":\"Can I use multiple languages?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Currently, each email supports one language per message. If you serve customers in multiple languages, you can include translations in the message content.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Versende automatisierte, markenspezifische E-Mails an Kunden in jeder Phase des Vermietungsprozesses.<\/p>","protected":false},"author":1,"featured_media":6511,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[52],"tags":[62],"class_list":["post-5885","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features","tag-customer-emails"],"_links":{"self":[{"href":"https:\/\/www.be-bookable.com\/de\/wp-json\/wp\/v2\/posts\/5885","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.be-bookable.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.be-bookable.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.be-bookable.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.be-bookable.com\/de\/wp-json\/wp\/v2\/comments?post=5885"}],"version-history":[{"count":18,"href":"https:\/\/www.be-bookable.com\/de\/wp-json\/wp\/v2\/posts\/5885\/revisions"}],"predecessor-version":[{"id":8667,"href":"https:\/\/www.be-bookable.com\/de\/wp-json\/wp\/v2\/posts\/5885\/revisions\/8667"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.be-bookable.com\/de\/wp-json\/wp\/v2\/media\/6511"}],"wp:attachment":[{"href":"https:\/\/www.be-bookable.com\/de\/wp-json\/wp\/v2\/media?parent=5885"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.be-bookable.com\/de\/wp-json\/wp\/v2\/categories?post=5885"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.be-bookable.com\/de\/wp-json\/wp\/v2\/tags?post=5885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}