{"id":9474,"date":"2026-10-21T19:58:29","date_gmt":"2026-10-21T19:58:29","guid":{"rendered":"http:\/\/www.be-bookable.com\/features\/reminder-emails\/"},"modified":"2026-10-21T19:59:11","modified_gmt":"2026-10-21T19:59:11","slug":"herinneringsmails","status":"publish","type":"post","link":"https:\/\/www.be-bookable.com\/nl\/functies\/herinneringsmails\/","title":{"rendered":"herinneringsmails"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9474\" class=\"elementor elementor-9474\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0007 e-con-full e-flex e-con e-parent\" data-id=\"bb0007\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bb0001 e-con-full e-flex e-con e-child\" data-id=\"bb0001\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0002 elementor-widget elementor-widget-text-editor\" data-id=\"bb0002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"margin-top:0;\">Remind customers before pickup and return<\/h2><div style=\"background:#f1f5f4;border:1px solid #e0e8e6;border-radius:12px;padding:16px 20px;margin:20px 0 0;\"><p style=\"margin:0 0 10px;font-weight:600;color:#033F57;text-transform:uppercase;letter-spacing:.05em;font-size:13px;\">In short<\/p><ul style=\"margin:0;padding-left:20px;\"><li style=\"margin-bottom:6px;\">Customers get an email before the pickup or delivery, and another one before the return.<\/li><li style=\"margin-bottom:6px;\">Per reminder you choose how many days before it goes, from 1 to 7. It is sent at 09:00 on that day.<\/li><li>You edit the texts like your other status emails. The order summary is added below the text.<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0005 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"bb0005\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.be-bookable.com\/demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See it in a free demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0006 e-con-full e-flex e-con e-child\" data-id=\"bb0006\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bb0004 e-con-full e-flex e-con e-child\" data-id=\"bb0004\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0003 elementor-widget elementor-widget-image\" data-id=\"bb0003\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-bb0003{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0003nl elementor-widget elementor-widget-image\" data-id=\"bb0003nl\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"744\" src=\"https:\/\/www.be-bookable.com\/wp-content\/uploads\/n1-rem-hero-nl.gif\" class=\"attachment-large size-large wp-image-9468\" alt=\"Integraties, het venster Herinneringsmails: de herinneringsmails worden aangezet, de herinneringen voor ophalen en terugbrengen verschijnen en de herinnering terugbrengen wordt op 2 dagen van tevoren gezet\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">You switch on reminder emails and set the return reminder to 2 days before.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0018 e-con-full e-flex e-con e-parent\" data-id=\"bb0018\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0010 elementor-widget elementor-widget-text-editor\" data-id=\"bb0010\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"margin:0 0 6px;\">Why reminder emails matter<\/h3><p style=\"margin:0;\">A customer who forgets the pickup time or the return date costs you phone calls, and products that are not back in time for the next booking. A short reminder prevents most of it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0011 e-con-boxed e-flex e-con e-child\" data-id=\"bb0011\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bb0012 e-con-full e-flex e-con e-child\" data-id=\"bb0012\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0013 elementor-widget elementor-widget-text-editor\" data-id=\"bb0013\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"margin:0 0 8px;color:#033F57;\">Before pickup or delivery<\/h4><p style=\"margin:0;font-size:15px;\">With your address, the opening hours of that day and the pickup code if you use one.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0014 e-con-full e-flex e-con e-child\" data-id=\"bb0014\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0015 elementor-widget elementor-widget-text-editor\" data-id=\"bb0015\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"margin:0 0 8px;color:#033F57;\">Before the return<\/h4><p style=\"margin:0;font-size:15px;\">So the products are back on time. With a Sendcloud shipment the return label is attached.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0016 e-con-full e-flex e-con e-child\" data-id=\"bb0016\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0017 elementor-widget elementor-widget-text-editor\" data-id=\"bb0017\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"margin:0 0 8px;color:#033F57;\">In the customer&#8217;s language<\/h4><p style=\"margin:0;font-size:15px;\">Default texts in Dutch, English and German. Each reminder follows the language of the order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0021 e-con-full e-flex e-con e-parent\" data-id=\"bb0021\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0019 elementor-widget elementor-widget-text-editor\" data-id=\"bb0019\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"margin-top:0;\">How Be-Bookable solves it<\/h3><ol><li style=\"margin-bottom:10px;\"><strong>Switch on reminder emails.<\/strong> Under Integrations, open Reminder emails and switch them on. The two reminders appear under Templates, below your status emails.<\/li><li style=\"margin-bottom:10px;\"><strong>Choose when.<\/strong> Per reminder you switch it on or off and choose 1 to 7 days before. Reminders go at 09:00 on that day.<\/li><li style=\"margin-bottom:10px;\"><strong>Edit the texts.<\/strong> With %shop_address% and %opening_hours% the email shows your address and the opening hours of that day. Change the subject and the text like any status email, see <a style=\"text-decoration:underline;\" href=\"https:\/\/www.be-bookable.com\/features\/customer-emails\/\">customer emails<\/a>.<\/li><li><strong>Follow it on the order.<\/strong> Every reminder goes once per order. The order history shows that it was sent, or why it was not.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0023 e-con-full e-flex e-con e-parent\" data-id=\"bb0023\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0022 elementor-widget elementor-widget-text-editor\" data-id=\"bb0022\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"margin-top:0;\">Reminder emails in the real world<\/h3><p style=\"margin:0 0 4px;\">When rental businesses send them:<\/p><div style=\"border:1px solid #d9e4e9;border-radius:12px;overflow:hidden;margin:14px 0 8px;\"><table style=\"width:100%;border-collapse:collapse;margin:0;font-size:16px;\"><thead><tr><th style=\"text-align:left;padding:11px 15px;background:#eaf1f4;border:1px solid #d9e4e9;font-weight:600;\">Rental type<\/th><th style=\"text-align:left;padding:11px 15px;background:#eaf1f4;border:1px solid #d9e4e9;font-weight:600;\">Pickup reminder<\/th><th style=\"text-align:left;padding:11px 15px;background:#eaf1f4;border:1px solid #d9e4e9;font-weight:600;\">Return reminder<\/th><\/tr><\/thead><tbody><tr><td style=\"padding:11px 15px;border:1px solid #eef2f0;vertical-align:top;font-weight:600;white-space:nowrap;\">Party rental<\/td><td style=\"padding:11px 15px;border:1px solid #eef2f0;vertical-align:top;\">2 days before, to plan the transport<\/td><td style=\"padding:11px 15px;border:1px solid #eef2f0;vertical-align:top;\">1 day before<\/td><\/tr><tr><td style=\"padding:11px 15px;border:1px solid #eef2f0;vertical-align:top;font-weight:600;white-space:nowrap;\">Bike rental<\/td><td style=\"padding:11px 15px;border:1px solid #eef2f0;vertical-align:top;\">1 day before, with the opening hours<\/td><td style=\"padding:11px 15px;border:1px solid #eef2f0;vertical-align:top;\">1 day before<\/td><\/tr><tr><td style=\"padding:11px 15px;border:1px solid #eef2f0;vertical-align:top;font-weight:600;white-space:nowrap;\">Camping gear<\/td><td style=\"padding:11px 15px;border:1px solid #eef2f0;vertical-align:top;\">3 days before the holiday<\/td><td style=\"padding:11px 15px;border:1px solid #eef2f0;vertical-align:top;\">1 day before<\/td><\/tr><tr><td style=\"padding:11px 15px;border:1px solid #eef2f0;vertical-align:top;font-weight:600;white-space:nowrap;\">Tool rental<\/td><td style=\"padding:11px 15px;border:1px solid #eef2f0;vertical-align:top;\">1 day before<\/td><td style=\"padding:11px 15px;border:1px solid #eef2f0;vertical-align:top;\">1 day before, so the next booking starts on time<\/td><\/tr><\/tbody><\/table><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0030 e-con-full e-flex e-con e-parent\" data-id=\"bb0030\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0031 elementor-widget elementor-widget-text-editor\" data-id=\"bb0031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"margin-top:0;\">See it in action<\/h3><p style=\"margin:0;\">The text of the pickup reminder, and the two reminders under Templates.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0020 elementor-pagination-type-bullets elementor-widget__width-auto elementor-skin-carousel elementor-arrows-yes elementor-pagination-position-outside elementor-widget elementor-widget-media-carousel\" data-id=\"bb0020\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;effect&quot;:&quot;fade&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:6000,&quot;speed&quot;:1200,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;skin&quot;:&quot;carousel&quot;,&quot;show_arrows&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"media-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-bb0020{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0020nl elementor-pagination-type-bullets elementor-widget__width-auto elementor-skin-carousel elementor-arrows-yes elementor-pagination-position-outside elementor-widget elementor-widget-media-carousel\" data-id=\"bb0020nl\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;effect&quot;:&quot;fade&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:6000,&quot;speed&quot;:1200,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;skin&quot;:&quot;carousel&quot;,&quot;show_arrows&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"media-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.be-bookable.com\/wp-content\/uploads\/n1-rem-c-template-nl.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"bb0020nl\" data-elementor-lightbox-title=\"Het sjabloon Herinnering ophalen\/bezorgen met het onderwerp Je huurperiode bij %\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTQ3MSwidXJsIjoiaHR0cHM6XC9cL3d3dy5iZS1ib29rYWJsZS5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcL24xLXJlbS1jLXRlbXBsYXRlLW5sLmpwZyIsInNsaWRlc2hvdyI6ImJiMDAyMG5sIn0%3D\">\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"Het sjabloon Herinnering ophalen\/bezorgen met het onderwerp Je huurperiode bij %shop_title% begint bijna en een tekst met %shop_address% en %opening_hours%\" style=\"background-image: url(&#039;https:\/\/www.be-bookable.com\/wp-content\/uploads\/n1-rem-c-template-nl.jpg&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.be-bookable.com\/wp-content\/uploads\/n1-rem-c-list-nl.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"bb0020nl\" data-elementor-lightbox-title=\"Sjablonen: de statusmails met onderaan Herinnering ophalen\/bezorgen en Herinneri\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTQ3MiwidXJsIjoiaHR0cHM6XC9cL3d3dy5iZS1ib29rYWJsZS5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcL24xLXJlbS1jLWxpc3QtbmwuanBnIiwic2xpZGVzaG93IjoiYmIwMDIwbmwifQ%3D%3D\">\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"Sjablonen: de statusmails met onderaan Herinnering ophalen\/bezorgen en Herinnering terugbrengen\" style=\"background-image: url(&#039;https:\/\/www.be-bookable.com\/wp-content\/uploads\/n1-rem-c-list-nl.jpg&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Vorige\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Volgende\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29033c32 e-con-full e-flex e-con e-parent\" data-id=\"29033c32\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9139be8 elementor-widget elementor-widget-heading\" data-id=\"9139be8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1743bed elementor-widget elementor-widget-n-accordion\" data-id=\"1743bed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;expanded&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2430\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2430\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Which orders get a reminder? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2430\" class=\"elementor-element elementor-element-faqc00 e-con-full e-flex e-con e-child\" data-id=\"faqc00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-faqw00 elementor-widget elementor-widget-text-editor\" data-id=\"faqw00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A pickup reminder goes to orders that are pending or reserved. An order booked on or after the reminder day gets none, because the confirmation was just sent. A return reminder never goes before the rental starts, so a one-day rental only gets the pickup reminder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2431\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2431\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can reminders go by text message or WhatsApp? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2431\" class=\"elementor-element elementor-element-faqc10 e-con-full e-flex e-con e-child\" data-id=\"faqc10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-faqw10 elementor-widget elementor-widget-text-editor\" data-id=\"faqw10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No. Reminders go by email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2432\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2432\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What about orders I ship with Sendcloud? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2432\" class=\"elementor-element elementor-element-faqc20 e-con-full e-flex e-con e-child\" data-id=\"faqc20\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-faqw20 elementor-widget elementor-widget-text-editor\" data-id=\"faqw20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>An order with a Sendcloud label gets no pickup reminder, because your shipping emails take over. Its return reminder includes the return label as a PDF, when Sendcloud has one for the parcel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2433\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2433\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does the reminder include the pickup code? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2433\" class=\"elementor-element elementor-element-faqc30 e-con-full e-flex e-con e-child\" data-id=\"faqc30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-faqw30 elementor-widget elementor-widget-text-editor\" data-id=\"faqw30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes. If you use pickup codes, the reminder before pickup contains the code and your explanation, see <a style=\"text-decoration:underline;\" href=\"https:\/\/www.be-bookable.com\/features\/pickup-codes\/\">pickup codes<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Which orders get a reminder?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A pickup reminder goes to orders that are pending or reserved. An order booked on or after the reminder day gets none, because the confirmation was just sent. 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If you use pickup codes, the reminder before pickup contains the code and your explanation, see pickup codes.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Automatische mails voor het ophalen en terugbrengen, 1 tot 7 dagen vooraf, met je adres, de openingstijden en het orderoverzicht.<\/p>","protected":false},"author":0,"featured_media":9473,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[52],"tags":[],"bb_blog_topic":[],"bb_feature_group":[77],"class_list":["post-9474","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features"],"_links":{"self":[{"href":"https:\/\/www.be-bookable.com\/nl\/wp-json\/wp\/v2\/posts\/9474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.be-bookable.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.be-bookable.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.be-bookable.com\/nl\/wp-json\/wp\/v2\/comments?post=9474"}],"version-history":[{"count":1,"href":"https:\/\/www.be-bookable.com\/nl\/wp-json\/wp\/v2\/posts\/9474\/revisions"}],"predecessor-version":[{"id":9475,"href":"https:\/\/www.be-bookable.com\/nl\/wp-json\/wp\/v2\/posts\/9474\/revisions\/9475"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.be-bookable.com\/nl\/wp-json\/wp\/v2\/media\/9473"}],"wp:attachment":[{"href":"https:\/\/www.be-bookable.com\/nl\/wp-json\/wp\/v2\/media?parent=9474"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.be-bookable.com\/nl\/wp-json\/wp\/v2\/categories?post=9474"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.be-bookable.com\/nl\/wp-json\/wp\/v2\/tags?post=9474"},{"taxonomy":"bb_blog_topic","embeddable":true,"href":"https:\/\/www.be-bookable.com\/nl\/wp-json\/wp\/v2\/bb_blog_topic?post=9474"},{"taxonomy":"bb_feature_group","embeddable":true,"href":"https:\/\/www.be-bookable.com\/nl\/wp-json\/wp\/v2\/bb_feature_group?post=9474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}