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Customer accounts

Customers log in with a code by email, find their details filled in at checkout and see their orders with invoices. Guests can still book.

Let returning customers book faster

In short

  • Customers can log in to your shop with a code by email, without a password. Guests can still book without an account.
  • Logged in, customers find the details of their last order filled in at checkout, and see their orders with invoices and calendar items.
  • There is nothing to set up: accounts work in your shop and in the booking widget on your own website.
The My account page of a shop: an email address and a 6-digit code are typed, and the customer's two orders appear with Download invoice and Add to calendar
A customer logs in with a code by email and sees their orders, with the invoice and a calendar item per order.

Why customer accounts matter

Returning customers type the same name and address every time they book. With an account they log in and find their details and past orders ready.

No password

Customers type their email address and get a 6-digit code. Only an address that ordered at your shop before gets one.

Details filled in

At checkout, the details of the last order are filled in. Customers can still change everything.

Orders in one place

Every order with its status, period and total, with the invoice and a calendar item to download.

How Be-Bookable solves it

  1. Customers log in. In your shop, customers click Log in at the top, or Ordered before? Click here to log in at checkout. They type their email address and get a code that works for 15 minutes.
  2. Or they save their details. At checkout, customers can tick Save my details for next time. The account is made together with the order.
  3. They book faster. At the next checkout, the details of their last order are filled in, and they can change them. They stay logged in on that device for a year.
  4. They find their orders. Under My account, customers see their orders with status, period and total, and download the invoice or add the rental to their calendar. They can also log out or delete the account. Their orders stay with you.

Customer accounts in the real world

Who gains the most from an account:

Rental typeReturning customerWhat the account saves them
Party rentalEvent planner who books every monthRetyping details, and searching for invoices
Bike rentalFamily that rents every summerRetyping details, and remembering last year’s booking
Audio and videoDJ with regular gigsA calendar item per booking and every invoice in one list
Tool rentalContractor with short rentalsA quick checkout on the phone

See it in action

The login line at checkout, and the Registered account badge on the order in your dashboard.

Frequently Asked Questions

Do customers need an account to book?

No. Booking as a guest stays the default. An account is optional, for the customers who want one.

On the order in your dashboard, the customer card shows Registered account when the customer’s email address has an account at your shop.

No. An account belongs to one shop. A customer who rents from two shops logs in to each shop on its own.

The email with the login code follows your shop language: Dutch, German or English, see custom language settings.

Other Features

Alternatives when booked

When a product is booked, your shop shows how many are free, the next free date and related products that are free in that period.

Barcode scanning

A barcode per unit, printed as labels and scanned at hand-out and return, so you know which unit is with which customer.

A calendar with a cross icon representing a booking block

Booking blocks

Hold prep, cleaning or transport time before and after every rental, set per product.

Bundles

Combine products into one bookable set with its own price, while stock stays correct for every item.

A set of icons representing category management

Category management

Group your products into categories with a photo and description, so customers find what they need faster.

Custom language settings

Your shop appears in Dutch, English or German based on your business country, and your team picks English or Dutch for the dashboard.

Custom shipping options truck

Custom shipping options

Set your own pickup and delivery options, each with a fixed price, and let customers choose at checkout.

Customer accounts

Customers log in with a code by email, find their details filled in at checkout and see their orders with invoices. Guests can still book.

An enveloppe representing a customer email

Customer emails

Send customers an email at every order status, in your own words, with the order summary added for you.

A card representing a customer page

Customer pages

Your terms, privacy policy and thank-you page, shown at checkout and after every booking.

Deposits

Ask a deposit per shop or per product, collect it as a card hold, online or at pickup, and settle it from the order.

Flexible booking slots

Rent out any product by the minute, hour, day or week, each with its own flat price and automatic buffer times.

Invoice generation

Every order gets a PDF invoice in your shop’s language, attached to the order emails.

Mobile app

Add Be-Bookable to your phone and get a notification for every new order and payment.

Opening & closing times

Set opening hours per weekday and closure periods for holidays, so customers only book pickups and returns when you are open.

A screen representing order management

Order management

Manage every rental order in a table, a calendar or a workflow board, and change dates, products and status as plans change.

Configure your own rental software for
Event Equipment. Tools. Office Furniture. Electronics. Gadgets. Party Supplies. Fitness Equipment. Costumes. Outdoor Gear. Baby Gear. Photography. Home Appliances. Medical Equipment. Garden Equipment. Audio Equipment. Kitchen Appliances. Water Sports Gear. Virtual Reality.  Camping Gear. Board Games. Musical Instruments. DIY Tools. Sports Equipment. Projectors. Camping Tents. Power Tools. Luxury Watches. Educational Toys. Party Tents. Office Technology. Tailoring Equipment. Karaoke Systems. Beach Equipment. Pop-up Shops. Massage Chairs. Ski Gear. Fishing Equipment. Project Tools. 3D Printers. Robotics Kits. Air Purifiers. E-bikes. Gaming Consoles. VR Headsets. Learning Kits. Silent disco.