Boost your revenue with Recommended Accessories
In the rental industry, “forgotten” items lead to last-minute stress for customers and missed income for you. We are excited to announce our new Recommended Accessories feature, designed to help you guide your customers toward a complete package, increasing both their satisfaction and your average order value.
Stop leaving money on the table
Why hope your customer remembers the cables or the extra battery when you can suggest them automatically? This feature allows you to act as a consultant for your customer, ensuring they have a fully functional setup from the moment of delivery.
Key benefits of upselling:
- Higher average order value: Encourage customers to add relevant, lower-cost items to their high-value rentals.
- Improved customer experience: Provide a “one-stop-shop” feeling where the customer feels looked after.
- Reduced support stress: Fewer calls about missing parts means more time for your team to focus on growth.
How it works: From backoffice to checkout
1. Easy management in your dashboard
In your partner area, you can now find a dedicated section for “Recommended Accessories” within the product settings page. You can easily link items, such as a base station, transmitter, or even a Disco laser, to any main product. The interface allows you to reorder, delete, or create new entries with a single click.
2. A Professional webshop experience
Once linked, your accessories appear directly on the product page in your webshop. Customers will see clear checkboxes next to each item, along with the specific price per day. For example, a customer renting Silent Disco headphones can instantly see that the base transmitter a €10,00 per day required, and adding a Disco light only costs an additional €4,00 per day.
Real-world rental success
Take the Silent Disco category as a perfect example. By recommending essential accessories like the base transmitter (€10,00 per day) or fun extras like a Disco laser (€8,00 per day), you ensure the customer has everything for a successful event while significantly boosting your booking total.
Ready to start upselling? Log in to your dashboard today and start linking accessories to your top-performing products!
Frequently Asked Questions
What are Recommended Accessories?
These are add-ons or essential extras displayed directly on a main product page to help customers complete their setup. For example, when renting headphones, you can suggest a transmitter or a disco ball.
How do I link accessories to a product?
Navigate to the product editor in your backoffice and find the “Recommended Accessoires” section. From there, you can search for and add existing products to the list.
Can I make an accessory mandatory for the customer to select?
Yes, you have full control over whether an item is required or optional. Within the backoffice, there is a toggle for each linked accessory that allows you to set it as a mandatory addition to the booking.
Can I change the order of the suggested items?
Yes, the backoffice interface includes drag-and-drop handles (the double-bar icon) so you can prioritize which accessories your customers see first.
How do customers add these to their booking?
Customers can simply check the box next to the accessory they want on the product page before adding the main item to their cart. The specific daily rate for that accessory is clearly displayed next to the checkbox.
Is there a limit to how many accessories I can recommend?
The interface allows you to create as many links as you need. However, for the best customer experience, it is recommended to keep the list focused on the most relevant items for that specific product.
Can I remove an accessory later?
Absolutely, as there is a delete trash can icon next to every linked accessory in your backoffice for quick removal.
