Order management is about how you track, update, and fulfill your rental bookings. It gives you a clear view of every order (past, present, or upcoming) along with tools to edit details, monitor payment status, and communicate internally. Whether you’re managing a single booking or a busy season, order management keeps everything organized and up to date.
Why this feature matters
- Gives you full control over bookings, even after confirmation.
- Helps track customer details, rental periods, and payment status in one place.
- Supports changes without the need to cancel or restart an order.
- Improves team coordination with notes and order-specific comments.
How Be‑Bookable solves it
- See all orders in a filterable list with key info like rental dates, status, and customer name.
- Open any order to adjust product quantities, rental periods, prices, or shipping details.
- Change order status at any time, pending, confirmed, completed, cancelled and many more.
- Track payments live or mark them manually for offline payments.
- Add private notes for internal use, such as delivery details or special requests.
- All updates happen instantly without needing to contact support or reissue the booking.
Real‑world use cases
- Party rental: Adjust quantities when a client increases guest count after booking.
- Tool rental: Extend a rental period when a customer needs more time on the job.
- Vehicle rental: Update an address or payment method without restarting the order.
Check out order management in the Be‑Bookable demo and see how easy it is to stay on top of every rental.
Frequently Asked Questions
Can I edit an order after it’s been confirmed?
Yes. You can update quantities, products, or rental dates even after confirmation.
Can I mark a payment as received manually?
Yes. You can update the payment status manually for offline or direct payments.
Can I delete or cancel an order?
You can cancel an order at any time. Deletion is possible but only from the admin side.
Can I add internal notes to an order?
Yes. Add private notes for your team. These notes are only visible in the back office.
