Let customers choose pickup or delivery, at the price you set
In short
- Create your own shipping options, such as pickup in store or next-day delivery.
- Give each option a fixed price, or make it free.
- Customers pick one at checkout and the total updates straight away.
Why custom shipping options matter
Rental gear has to reach the customer somehow. Settle how, and at what cost, while they book, not afterwards by phone.
No surprise costs
Customers see every option with its price before they book, so the total is the total.
No follow-up calls
The delivery choice comes in with the order. You know straight away whether to prepare a pickup or a delivery.
Fits the way you work
Pickup at the counter, your own van or a parcel service: name each option the way you work.
How Be-Bookable solves it
- Open Shop Settings. In your dashboard, go to Shop Settings and open the Shipping Details panel.
- Add your options. Type a name, such as “Pickup in store” or “Next-day delivery”, enter a price including VAT and click +. A price of €0 makes the option free. Add as many options as you need.
- Choose what customers see. Active options appear at checkout right away. Archive an option to hide it from customers. It still shows on existing orders.
- Customers choose at checkout. Under Shipping method, customers see each active option with its price. The first one is selected by default, and the order summary updates when they pick another.
- See it on every order. The chosen option and the shipping cost are on the order in order management and in the order details of your customer emails. You can still change the option on the order; the total is recalculated when you save.
Shipping options in the real world
A few examples of options rental businesses offer:
See it in action
Set your options once in Shop Settings. Every order shows the chosen option and its cost.
Frequently Asked Questions
Can I offer free pickup?
Yes. Give the option a price of €0. Customers see it at checkout as free, next to your paid delivery options.
Can I charge different prices per region?
Not automatically: each option has one fixed price per order, whatever the address. You can create a separate option per area, such as “Delivery Rotterdam” and “Delivery rest of the Netherlands”, and let customers pick the one that fits.
Can the shipping option be changed after booking?
Customers can’t change it themselves. You can: open the order, pick another option and save. The shipping cost and the order total are recalculated.
Do I need Sendcloud for this?
No. Shipping options work on their own. If you ship parcels, you can also connect Sendcloud. You then create a shipping label straight from the order, together with a return label for the way back, and choose the carrier per order.
